Merchandise Returns
We understand there will be times when merchandise may need to be returned. In an effort to provide the best quality and service, we ask that you take the time to read the return policy before filling out the return form.

Returns will be accepted and your account credited under the following conditions:

  • Merchandise does not meet your expectations
  • Merchandise does not fit
  • Merchandise is defective (Standard shipping charges will be reimbursed)
  • Merchandise is damaged in transit (Standard shipping charges will be reimbursed)


  • Returns will be accepted; however, your account will not be credited under the following conditions:

  • Merchandise damage is caused by consumer
  • Merchandise was purchased more than 30 days ago
  • Merchandise was not purchased from nationwidecustomhomesstore.com and Starline, Inc.


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